FAQ

PACKAGING       

How do you package your items?                                         

Each item comes packaged in a pouch, along with a thank-you card and a jewelry care card.

ORDERS AND SHIPMENTS

How long will my order take to arrive?                                         

Once the order is dispatched, the delivery time is from 3 to 5 business days. 

PAYMENTS                                                                                                 

 We accept payment by cash on delivery in Lebanon in USD or LBP, at the daily market rate

REFUND AND EXCHANGE POLICY                                         

Unfortunately, we do not accept refunds or exchanges for purchased items. We encourage our customers to carefully review product details, sizing, and materials before making a purchase to ensure complete satisfaction with our jewelry. If you have any questions or need additional information about a product, please don’t hesitate to reach out to our customer service team adrianacorban@outlook.com.

MATERIALS                                                                                           

What are your pieces made of?                                                     

Most of our pieces are made of brass and plated with 18k gold

JEWELRY CARE                                                                                       

How can I preserve my Gold-Plated Piece?                             

We recommend storing your Adriana Corban pieces in their dust bag or box when not in use, and avoiding contact with water, sweat, perfume, hairspray, and other chemicals.